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Cookies Policy

Last updated 17th January 2025

Cookie Policy

Last Updated: April 24, 2025

1. INTRODUCTION

This Cookie Policy explains how Rebble, a product of Syarpa Digital Solutions Limited ("Rebble," "we," "us," or "our"), uses cookies and similar tracking technologies (collectively, "cookies") on our website, mobile applications, and other digital services (collectively, the "Platform"). Our goal is to enhance your experience, improve our services, and provide transparency about our practices. By using the Platform, you agree to the use of cookies as outlined in this policy.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device (e.g., computer, smartphone, or tablet) when you visit a website or use an app. They help us recognise your device, remember preferences, and collect usage data. This policy also covers similar technologies, such as pixels or local storage, which serve comparable purposes.

3. TYPES OF COOKIES WE USE

We use four main categories of cookies on the Platform: 3.1. Strictly Necessary Cookies: These cookies are essential for the Platform to operate. They enable features like logging in, maintaining sessions, and ensuring security. Example: session_id (keeps you logged in during your visit) 3.2. Performance Cookies: These cookies gather data on how you use the Platform, helping us analyse performance, fix issues, and optimise your experience. Example: _ga (Google Analytics cookie to track visitor numbers) 3.3. Functionality Cookies: These cookies store your preferences, such as language or display settings, to personalise your experience. Example: lang (remembers your chosen language) 3.4. Advertising Cookies: These cookies deliver tailored ads based on your interests and track ad performance. They may be set by us or third-party partners. Example: ad_id (monitors ad engagement)

4. HOW WE USE COOKIES

Cookies serve several purposes on our Platform: 4.1. Performance Monitoring: We track usage patterns to identify and resolve technical issues, ensuring the Platform runs smoothly. 4.2. Analytics: Cookies help us understand how users interact with the Platform, providing insights to enhance features and functionality. 4.3. Personalisation: Cookies save your settings to make your experience more seamless and enjoyable. 4.4. Advertising: Cookies enable us to show relevant ads and measure their effectiveness.

5. THIRD-PARTY COOKIES

5.1. Some cookies come from third-party services we work with, such as analytics or advertising providers. These partners may use cookies for their own purposes, governed by their privacy policies. Examples include: a) Google Analytics: Tracks usage data to improve the Platform. Google Privacy Policy b) Facebook Pixel: Measures ad performance. Facebook Privacy Policy 5.2. We ensure third-party cookies align with privacy laws and obtain your consent where required.

6. COOKIE CONSENT AND MANAGEMENT

We prioritise your control over cookies: 6.1. Cookie Banner: When you first visit the Platform, a banner lets you "Accept All," "Reject All," or "Customise" your cookie preferences. 6.2. Strictly Necessary Cookies: These cannot be turned off as they are vital for basic functionality. 6.3. Other Cookies: You can enable or disable performance, functionality, and advertising cookies via our preference center. 6.4. Withdraw Consent: Update your preferences anytime in the preference center or clear cookies through your browser. 6.5. Consent Renewal: We will ask you to review your choices annually.

7. COOKIE LIST AND DURATIONS

7.1. Here is a sample of cookies we use. Visit our Cookie List page (/cookies-list) for the full, updated list.
Cookie Name Type Purpose Duration
session_id Strictly Necessary Maintains your login session Session
_ga Performance Tracks unique visitors 2 years
_gid Performance Tracks session data 24 hours
lang Functionality Remembers language preference 30 days
ad_id Advertising Tracks ad performance 90 days
7.2. Session Cookies: Expire when you close your browser. 7.3. Persistent Cookies: Stay on your device until their expiration date or deletion.

8. MANAGING COOKIES VIA BROWSER SETTINGS

You can also control cookies through your browser: 8.1. Block Cookies: Stop new cookies from being set. 8.2. Delete Cookies: Remove existing cookies. 8.3. Third-Party Tools: Use extensions to limit tracking. Note: Blocking cookies may impact features like login or personalisation.

9. IMPACT OF REJECTING COOKIES

Rejecting non-essential cookies may affect your experience: 9.1. Performance and Functionality: Some features may not work fully. 9.2. Advertising: You will see generic ads instead of personalised ones. 9.3. Strictly necessary cookies will still function to keep the Platform operational.

10. INTERNATIONAL USERS AND COMPLIANCE

We adhere to key privacy laws, including: 10.1. GDPR (EU): Requires consent for non-essential cookies and ensures data rights. 10.2. Future Regulations: We will adapt to 2025 updates and beyond. 10.3. Contact us at support@rebble.app for region-specific questions.

11. UPDATES TO THIS POLICY

We may revise this policy as needed: 11.1. Notification: Updates will be posted here with a new "Last Updated" date. 11.2. Significant Changes: We will ask for your renewed consent if changes are major. 11.3. Check back periodically to stay informed.

12. CONTACT US

For questions or concerns about cookies, reach out to: 12.1. Email: support@rebble.app 12.2. Address: Syarpa Digital Solutions Limited, [Insert Physical Address] 12.3. We are here to help with any inquiries.

13. CONCLUSION

This Cookie Policy ensures you understand how we use cookies to improve the Rebble Platform while respecting your privacy. We offer clear options to manage your preferences and remain committed to compliance and transparency.